topic Re: Free 2GB data promo in Get Support

Free 2GB data promo

irisxiaolu — Thu, 18 Aug 2022 17:10:56 GMT

Hi everyone,

I have two questions about the promo:

Does it include the $25/mon plan? Just would like to confirm due to the "+" sign.
Do I need to enter my email to signup to be able to use the promo?
When would this promo end?

Thank you very much!
Iris

Re: Free 2GB data promo

MrSpock — Thu, 18 Aug 2022 17:22:04 GMT

@irisxiaolu Hi where did you see the promo I don’t believe it’s available right now but I’ve been wrong before 🤪

Re: Free 2GB data promo

irisxiaolu — Thu, 18 Aug 2022 17:24:18 GMT

Sorry for the confusion! Here is the link for the promo.

https://publicmobile.ca/en/ab/2GBBONUS

Re: Free 2GB data promo

Meow — Thu, 18 Aug 2022 17:30:49 GMT

The way I understand this promo is for any Plan above $25 including $25. But this is for NEW customers only I believe. If you are current customer it will not work.

Re: Free 2GB data promo

irisxiaolu — Thu, 18 Aug 2022 17:32:24 GMT

Yes, I am signing up for my dad. He is a new customer.

Re: Free 2GB data promo

RossN — Thu, 18 Aug 2022 17:33:40 GMT

@irisxiaolu Hello I believe that is an old promo from a few months back it doesn’t even include the new 4 g plans you could always contact customer service to find out for sure

to contact customer service agent

you can private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply

Re: Free 2GB data promo

dust2dust — Thu, 18 Aug 2022 17:47:11 GMT

The fact that it still shows up on a page then they have to honour it. Keep a screenshot of the page for yourself. I tried the code and it was valid.

Re: Free 2GB data promo

irisxiaolu — Thu, 18 Aug 2022 18:22:33 GMT

@dust2dust Do you know if it works for $25 plan?

Re: Free 2GB data promo

darlicious — Thu, 18 Aug 2022 18:22:35 GMT

@irisxiaolu

Yes
No
After 12 months of paid service.

Re: Free 2GB data promo

dust2dust — Thu, 18 Aug 2022 18:30:24 GMT

The test activation I did up to that entry screen, it worked with the $25 plan. I didn't proceed for obvious reasons. Keep a screenshot of the promo page you have and if the data doesn't arrive then you can complain.

Re: Free 2GB data promo

darlicious — Thu, 18 Aug 2022 18:41:59 GMT

@irisxiaolu

Take screenshots of page where you enter the referral code and promocode and your transaction summary. The data bonus should appear in the self serve account immediately.

Re: Free 2GB data promo

RossN — Thu, 18 Aug 2022 18:48:48 GMT

@irisxiaolu I still think it would be prudent to contact customer service first , it will save you a lot of headaches later no one here can guarantee success 😁

Re: Free 2GB data promo

Timer — Thu, 18 Aug 2022 23:30:37 GMT

@irisxiaolu

i refer my friend before 4 days ago and confirmed getting that promo Bonus free 2GB data for 12 months,

here if you want to be sure for it,