topic Re: Sim card in Get Support

Sim card

Kushnation — Thu, 18 Aug 2022 00:59:30 GMT

It's going on 3 months since I ordered and paid for a sim card. When exactly am I supposed to receive it 🤔

Timer — Thu, 18 Aug 2022 01:01:57 GMT

contact support team by private message CS_Agent to check it.

computergeek541 — Thu, 18 Aug 2022 01:01:58 GMT

Please contact a customer support agent and request a refund. Your SIM card has been lost in the mail.

softech — Thu, 18 Aug 2022 01:02:40 GMT

@Kushnation 3 months is too many. Probably it got lost in the mail

please open ticket with PM Support with your order number. Message them directly

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

Timer — Thu, 18 Aug 2022 01:05:23 GMT

get your refund and go to Find TELUS Stores Near you or Koodo Stores to buy it SIM card.