topic Re: When looking at Self-Serve, the section to view Data usage, wording sounds funny in Get Support

When looking at Self-Serve, the section to view Data usage, wording sounds funny

makkahn28 — Tue, 04 Jan 2022 19:41:22 GMT

I was looking at the Self-Serve to look at my Data usage, I find the woding called Add-On Usage to be kinda funny, as it should only apply to Add-On, yet even the Rate Plan Data is listed there.

Perhaps PM should call it, Plan Data and Add-On Data, or have a separate section for Plan Data usage history

Re: When looking at Self-Serve, the section to view Data usage, wording sounds funny

srlawren — Wed, 25 May 2016 19:47:12 GMT

I agree, @makkahn28. I remember commenting on that when I first signed up last fall, as it was very confusing where to find the data usage.

Re: When looking at Self-Serve, the section to view Data usage, wording sounds funny

Peeters — Thu, 26 May 2016 03:51:17 GMT

Hello,

I recently signed up with PM, I personally find the data very easy to find as it is right on the main page when you sign in. Yes, it's under 'Add ons' but still very easy to find. I do agree it would be more logical to have it under the rate plan.

This was a major improvement compared to my previous provider where I could not find any information on their self serve account.

Thanks