topic Re: trouble logging in to my account in Get Support

trouble logging in to my account

LNH — Tue, 16 Aug 2022 07:56:27 GMT

when ever i go to log into my account, i get a page that says: oops, page is down or unavailable... this has been for the last hour and i have tried 3 different web browsers.... i need to log in to make a payment as my account is due tomorrow and the card number has changed.... help!

Re: trouble logging in to my account

LNH — Tue, 16 Aug 2022 08:02:41 GMT

I have now just reset my password in an attempt to fix it, and when I go to log in I get: system error, please try again

argh!

Re: trouble logging in to my account

cellphoneuser1 — Tue, 16 Aug 2022 08:35:18 GMT

@LNH It's not your browser. The site's down. Try in a few hours or you can buy a voucher and make payment by dialing 611.

Re: trouble logging in to my account

darlicious — Tue, 16 Aug 2022 12:12:17 GMT

@LNH

Self serve is back up and running again if you still need to change your card details and make a payment.

Re: trouble logging in to my account

Timer — Wed, 17 Aug 2022 01:08:27 GMT

@LNH

tried use browser from computer, and clear cache and cookies and use one page inPrivate mode,

To Login Page or Login Page Rewards

you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,

Re: trouble logging in to my account

LNH — Thu, 18 Aug 2022 21:07:53 GMT

thank you