topic Re: Need Help for My Account in Get Support

Need Help for My Account

damontse — Tue, 16 Aug 2022 01:44:02 GMT

Hi,

I would need to register for online access so that I can do my payments

dust2dust — Tue, 16 Aug 2022 01:46:51 GMT

You can also do payments by buying vouchers and dialing 611 to enter them. Or go to some stores and use the real time payments option.

If you signed up in store then yes now you need the help of the support people to set up the login account.

softech — Tue, 16 Aug 2022 01:58:55 GMT

@damontse if you have activated online, you should have created a My Account login already

But if you activated in store, then yes, the account was not created yet. But you can open ticket with PM Support and they can help

message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

Timer — Tue, 16 Aug 2022 01:51:53 GMT

you never Register To create a My Account profile, do you activated at store.

then create a My Account profile you’ll need the help of a Customer Support Agent. Chatbot

do you Remember: if you activated online you should have already created a My Account.