topic Re: Forgot my email address in Get Support

Forgot my email address

Yugau — Mon, 15 Aug 2022 22:17:07 GMT

I forgot my email address and also no way to have access to it, and i want to change it because for sure my email original address is absoleted. how to proceed?

Re: Forgot my email address

computergeek541 — Mon, 15 Aug 2022 22:18:52 GMT

@Yugau wrote:
I forgot my email address and also no way to have access to it, and i want to change it because for sure my email original address is absoleted. how to proceed?

To change the e-mail address on your Self Serve account, a ticket will need to be opened. That's done by going to https://widget.telus.tiia.ai/publicmobile/publicmobile.html and then typing "change self serve e-mail address".

Re: Forgot my email address

MrSpock — Mon, 15 Aug 2022 22:21:25 GMT

@Yugau

To change your self serve email contact a customer service agent

you will need to open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH check your community envelope top right corner for a response

Re: Forgot my email address

Timer — Mon, 15 Aug 2022 22:22:46 GMT

@Yugau

contact support team by CS_Agent to change email and set new password.