topic Re: How to get some help! Can't post on the forum! 'Post flooding detected'! in Get Support

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dendiggity — Wed, 17 Aug 2022 12:42:59 GMT

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

dust2dust — Mon, 15 Aug 2022 16:59:22 GMT

Interesting subject line when here you are.

Do you have the little envelope icon next to your stars avatar upper right (desktop)? That's where you would see replies from the support people.

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

RossN — Mon, 15 Aug 2022 17:05:09 GMT

@dendiggity

hi you are on the forum now , we are all customers like you , if you need a cs agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

esjliv — Mon, 15 Aug 2022 17:19:35 GMT

@dendiggity - did you try a different browser or device after receiving that message? Or, simply just tried again later...as this could be a public issue that could clear up itself.

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

Meow — Mon, 15 Aug 2022 17:30:32 GMT

That message usually appears if you try to post too many posts within very short period of time.

Most likely security protection against bot trying to spam forum with posts.

Just wait few minutes and all will be good.

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

Timer — Mon, 15 Aug 2022 18:46:56 GMT

@dendiggity

resend by private message CS_Agent with your ticket #.

go on tup your Private Messenger Preferences - My settings - Community (publicmobile.ca)
Turn on private messages > put check mark,

Receive email notifications for new private messages > put check mark,

and prsee save.

you like to test it, send to me Private Messenger.

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

hTideGnow — Mon, 15 Aug 2022 18:49:56 GMT

@dendiggity But you can post now.

Usually this error comes when clicked Reply multiple times. Sometimes when I clicked one, nothing happened and I clicked the second or third time and caused this. But, in fact, after the first click, it did go through but just being slow

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

dendiggity — Mon, 15 Aug 2022 22:14:05 GMT

there's always a smart ass in the room. bravo!

Re: How to get some help! Can't post on the forum! 'Post flooding detected'!

dendiggity — Mon, 15 Aug 2022 22:14:35 GMT

already did the ticket. no reply. thanks for the help!