topic payment not processed in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-not-processed/m-p/860646#M583291 <P>I want to know my account is suspended when I paid my bill on August 13 with 3 payment vouchers?</P> Mon, 15 Aug 2022 11:13:34 GMT Chris28 2022-08-15T11:13:34Z payment not processed https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-not-processed/m-p/860646#M583291 <P>I want to know my account is suspended when I paid my bill on August 13 with 3 payment vouchers?</P> Mon, 15 Aug 2022 11:13:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-not-processed/m-p/860646#M583291 Chris28 2022-08-15T11:13:34Z Re: payment not processed https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-not-processed/m-p/860647#M583292 <P>If your renewal is today and your service is working, ignore any error messages about your account being suspended. Renewals sometimes don't complete until well into the day.</P> Mon, 15 Aug 2022 11:17:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-not-processed/m-p/860647#M583292 computergeek541 2022-08-15T11:17:09Z Re: payment not processed https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-not-processed/m-p/860832#M583460 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/248676">@Chris28</a>&nbsp;</P><P><SPAN>use browser from computer, clear cache and cookies and use one page inPrivate mode,</SPAN></P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P><SPAN>To&nbsp;</SPAN><STRONG><A href="https://telusidentity.telus.com/as/authorization.oauth2?response_type=code&amp;client_id=cc26d3b9-3370-4d0c-a591-ae94d713186e&amp;state=LOgzaflRQRxa-Yvpmumml1ah&amp;response_mode=query&amp;redirect_uri=https%3A%2F%2Fselfserve.publicmobile.ca&amp;nonce=XzUs3TsP8F21qaWkcRz-vsVj&amp;scope=openid%20profile%20email%201965%201966%201967%201968%201969%201970%201971%201972%201975%201977%201979%20S-1%201995" target="_blank" rel="nofollow noopener noreferrer">Login Page</A></STRONG></P><P>and go to&nbsp;status is Active.</P></DIV></DIV></DIV></DIV></DIV> Mon, 15 Aug 2022 18:12:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-not-processed/m-p/860832#M583460 Timer 2022-08-15T18:12:43Z