topic Re: Rewards in Get Support

Rewards

BakerE — Sun, 14 Aug 2022 21:06:38 GMT

How long does it take for rewards to show on our account?

Re: Rewards

hTideGnow — Sun, 14 Aug 2022 21:09:38 GMT

HI @BakerE what kind of rewards? and you are on old or new system?

Old system, most reward will show up fairly quickly on My Rewards site. Monthly Community reward will show on around 5th to 7th day of the month. And the rewards $ will apply to My Account on the following renewal

new system, they will show up at My Rewards quickly , too. Community rewards will show up a bit late, maybe around 15th. But new system, the point will cumulate there, you have to "cash out" for bill credit yourself. you can only do that for every 15 points.

Re: Rewards

BakerE — Sun, 14 Aug 2022 21:11:25 GMT

I’m not sure if we’re on the new rewards. I redeemed for additional data. Just curious how long it takes to be updated

Re: Rewards

Timer — Sun, 14 Aug 2022 21:12:25 GMT

@BakerE

Community Rewards are reviewed between the 1st and 6th of every month, and applied to your account after the review period on your payment due date. If your payment due date is during the review period, your Rewards will be applied on your next payment due date.

everything about Rewards (publicmobile.ca)
tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,
To Login Page or Login Page Rewards

Re: Rewards

Meow — Sun, 14 Aug 2022 21:12:21 GMT

If you are on OLD - monetary reward system, rewards will show up on your Reward account between 6-8th calendar day of every month.

Re: Rewards

BKNS27 — Sun, 14 Aug 2022 21:44:08 GMT

@BakerE

If you activated your SIM after January 25, 2022 then you are on the new Points system and will get 5% of your monthly bill in points, 1 point/referral and 1 point/year you are with PM.

If you joined before January 25, 2022 then you will get $2 credit/month if you use AutoPay, $1 credit for each referral and $1 credit/year you are with PM.

Your Rewards will show up around the 7th of each month.

Re: Rewards

hairbag1 — Sun, 14 Aug 2022 21:56:32 GMT

@BakerE wrote:
I’m not sure if we’re on the new rewards. I redeemed for additional data. Just curious how long it takes to be updated

As you've "redeemed" rewards for some data; I suggest you're on the new Points program. edit...sp

You should see your data right away. Log in to your account using incognito mode and see if the data is accounted for that way.

Let us know if it is.