topic Re: Texts in Get Support

Texts

BakerE — Sun, 14 Aug 2022 20:02:01 GMT

We have unlimited text and calling. However, texts aren’t sending unless on wifi

Re: Texts

Timer — Sun, 14 Aug 2022 20:03:12 GMT

@BakerE

if you use MMS you need to turn data mobile on.

Re: Texts

Meow — Sun, 14 Aug 2022 20:04:33 GMT

What kind of phone do you have? What app do you use for SMS?

SMS has nothing to do with WiFi unless it is some kind of 3rd party SMS app.

Native SMS app works with regular cellular network and only thing you have to have is active Plan.

Re: Texts

BakerE — Sun, 14 Aug 2022 20:04:45 GMT

How do you do that?

Re: Texts

BakerE — Sun, 14 Aug 2022 20:06:35 GMT

If I turn off iMessage I’m able to send texts but not receive them.

Re: Texts

Timer — Sun, 14 Aug 2022 20:10:16 GMT

@BakerE

How cellular data on your iPhone

Re: Texts

dabr — Sun, 14 Aug 2022 20:11:34 GMT

@BakerE Not sure if this is your issue, but perhaps take a look at this suggestion from @Luddite:

https://productioncommunity.publicmobile.ca/t5/Get-Support/15-Plan-Unlimited-Text-Messaging-Included-Do-you-need-Wifi-to/m-p/860077#M582824

Re: Texts

LegusY — Sun, 14 Aug 2022 20:12:53 GMT

Yeah I think some phones cannot receive messages unless data mode is turned on, even if its not imessage, I believe once you keep your data mode on, you should be able to receive texts.

Re: Texts

BakerE — Sun, 14 Aug 2022 20:24:27 GMT

My son has used up all of his data. However, our plan is unlimited texts so shouldn’t he still be able to receive texts?

Re: Texts

Timer — Sun, 14 Aug 2022 20:27:33 GMT

@BakerE

are you use text SMS or MMS..?

text SMS no need data on

MMS need turn data mobile on to you receive it or sending.

Re: Texts

Timer — Sun, 14 Aug 2022 20:31:50 GMT

@BakerE

here your solution for SMS without wifi,to used tried this >> Deregister

Re: Texts

Meow — Sun, 14 Aug 2022 20:39:46 GMT

@BakerE wrote:
How do you do that?

Do NOT solution your own answer!

Re: Texts

Meow — Sun, 14 Aug 2022 20:44:04 GMT

@BakerE wrote:
My son has used up all of his data. However, our plan is unlimited texts so shouldn’t he still be able to receive texts?

To send/receive PLAIN SMS you need mobile phone Plan and NOTHING else. And use native texting app which came with your phone, OS.

Do NOT use proprietary apps (like apple and other crap) and SMS will work like a charm.

If you are sending/receiving pictures which is considered MMS then you have to have DATA set to On. It will NOT use your data allowance but it has to be enabled EVEN though you do not have data available.

Native SMS has nothing to do with WiFi.

Re: Texts

esjliv — Mon, 15 Aug 2022 04:05:56 GMT

@BakerE - yes your son should have unlimited texting.

iMessage can use data, and you are out of data for your current cycle be sure to have SMS and MMS enabled in the settings of your son's device.

From a Home screen on your Apple® iPhone®, navigate: Settings. Messages. . ...
Tap the. Send as SMS switch. to turn on or off . When enabled and iMessage is unavailable, messages are sent as SMS.