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    <title>topic Re: puk in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860424#M583104</link>
    <description>&lt;P&gt;- SIM network PIN blocked. Enter SIM network PUK - is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;- SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI (dial *#06# to get it) and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;- PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Only Public Mobile's Customer Support Agents (CSA) can give you this type of code, which the device manufacturer cannot.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Caution! If the PUK is entered incorrectly 10 times in a row, the SIM card becomes unusable.&lt;/P&gt;</description>
    <pubDate>Sun, 14 Aug 2022 20:08:38 GMT</pubDate>
    <dc:creator>Meow</dc:creator>
    <dc:date>2022-08-14T20:08:38Z</dc:date>
    <item>
      <title>puk</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860380#M583064</link>
      <description>&lt;P&gt;Need a puk unlock code&lt;/P&gt;</description>
      <pubDate>Sun, 14 Aug 2022 18:48:58 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860380#M583064</guid>
      <dc:creator>DAVEISLES</dc:creator>
      <dc:date>2022-08-14T18:48:58Z</dc:date>
    </item>
    <item>
      <title>Re: puk</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860383#M583066</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/248617"&gt;@DAVEISLES&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Enter your message here for help. And submit a ticket if necessary :&lt;/P&gt;&lt;P&gt;&lt;A href="https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&amp;amp;duid=1ml6dfoOGWCbzEjqGe8dAWK9FYr&amp;amp;lang=en&amp;amp;" target="_self"&gt;https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&amp;amp;duid=1ml6dfoOGWCbzEjqGe8dAWK9FYr&amp;amp;lang=en&amp;amp;&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 14 Aug 2022 19:03:37 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860383#M583066</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2022-08-14T19:03:37Z</dc:date>
    </item>
    <item>
      <title>Re: puk</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860395#M583077</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/248617"&gt;@DAVEISLES&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;where to find your &lt;STRONG&gt;PUK&lt;/STRONG&gt; &amp;gt;&amp;gt; &lt;A href="http://publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk" target="_blank"&gt;http://publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 14 Aug 2022 19:22:56 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860395#M583077</guid>
      <dc:creator>Timer</dc:creator>
      <dc:date>2022-08-14T19:22:56Z</dc:date>
    </item>
    <item>
      <title>Re: puk</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860424#M583104</link>
      <description>&lt;P&gt;- SIM network PIN blocked. Enter SIM network PUK - is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;- SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI (dial *#06# to get it) and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;- PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Once the PUK is recovered and validated, you will be asked to choose a new PIN.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Only Public Mobile's Customer Support Agents (CSA) can give you this type of code, which the device manufacturer cannot.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; Caution! If the PUK is entered incorrectly 10 times in a row, the SIM card becomes unusable.&lt;/P&gt;</description>
      <pubDate>Sun, 14 Aug 2022 20:08:38 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/puk/m-p/860424#M583104</guid>
      <dc:creator>Meow</dc:creator>
      <dc:date>2022-08-14T20:08:38Z</dc:date>
    </item>
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