topic Re: sms Ghost. in Get Support

sms Ghost.

Tob1onone — Sat, 13 Aug 2022 22:23:01 GMT

I'm depleating my data with sms messages that I have not made . Wake up in the morning to power up the phone find out I have 5 or 6 outgoing sms that I have not made . I don't sleep walk. Can someone explain how to get rid of this ghost. Thanks

Re: sms Ghost.

hTideGnow — Sat, 13 Aug 2022 14:59:24 GMT

@Tob1onone both Apple and Google could be sending SMS on the background for phone setup and validation. what number those sms going to?

Re: sms Ghost.

hairbag1 — Sat, 13 Aug 2022 15:06:29 GMT

I don't think sms uses any of your plan data.

Re: sms Ghost.

Yummy — Sat, 13 Aug 2022 16:04:38 GMT

SMS does not use your DATA at all. It uses regular cell network. And DATA does not have to be On at all.

To send/receive MMS DATA has to be On but it will NOT be used.

So something else is using your DATA...

Re: sms Ghost.

CountyDownIeUk — Sat, 13 Aug 2022 18:02:45 GMT

Is OP using iMessage over data and calling it SMS?

And I doubt that 5 or 6 messages would use very much Data.

Does OP have a have spot turned on?

Re: sms Ghost.

Timer — Sat, 13 Aug 2022 18:05:20 GMT

@Tob1onone

contact support team by private message CS_Agent to investigation your account.

Re: sms Ghost.

CountyDownIeUk — Sat, 13 Aug 2022 18:11:56 GMT

@Tob1onone

Is your phone tied to any other devices?

Can a text be sent from a like device...android...iOS....and us your phones plan?

Have you verified on My Account that the texts were sent and how did you verify your data was used?

Re: sms Ghost.

esjliv — Sat, 13 Aug 2022 20:01:23 GMT

Creepy subject @Tob1onone .

Where are you seeing these SMS sent messages?

On your device itself, or in your detail usage on your My Account? Or both?

Are these texts that have not been delivered to the recipients and they are resending perhaps?

Re: sms Ghost.

Tob1onone — Sun, 14 Aug 2022 12:58:40 GMT

detail usage

Re: sms Ghost.

esjliv — Mon, 15 Aug 2022 01:52:34 GMT

@Tob1onone wrote:
detail usage

And you do not recognize those numbers @Tob1onone ?

Are you seeing these in your send texts on your phone?

Would be weird to see that, and I would not like to not recognize these details.

If you want to inquire and see what CSA would say about this, contact Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent