topic Re: My account in Get Support

My account

Lee_1969 — Fri, 12 Aug 2022 18:08:11 GMT

I thought I was registered but I can't log on. Can I possibly do it all over again. Something went wrong when I did it the first time

Timer — Fri, 12 Aug 2022 18:11:05 GMT

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

BKNS27 — Fri, 12 Aug 2022 18:11:27 GMT

Enter your email address and click on Reset Password.

If you still can’t login, contact a CS_Agent to help you access your account.

Lee_1969 — Fri, 12 Aug 2022 18:17:08 GMT

How do I get ahold of an agent. I tried that, it didn't work. I think somehow I messed up my email,that's why it's not working

Lee_1969 — Fri, 12 Aug 2022 18:19:16 GMT

Don't have a computer. I'm not very good at all that stuff

BKNS27 — Fri, 12 Aug 2022 18:23:32 GMT

Go to SIMon Chatbot and type in create a ticket at the bottom of the page or private message them on the envelope icon above.

Timer — Fri, 12 Aug 2022 18:23:46 GMT

the issue in your browser if can use page inPrivate mode, maybe you can login

if want to contact support team by private message CS_Agent to change email and set new password.

wisekal — Fri, 12 Aug 2022 19:24:12 GMT

I came in to post about the exact same issue. I too am unable to log into certain accounts.

Hopefully this is a technical issue on their end and will be resolved soon. Good luck!

Lee_1969 — Fri, 12 Aug 2022 20:35:56 GMT

I hope so 😁 and good luck to you too

Lee_1969 — Fri, 12 Aug 2022 20:38:27 GMT

Thanks, I'll try that. I really appreciate everyone's help. This is an amazing community

Lee_1969 — Fri, 12 Aug 2022 20:40:20 GMT

Thanks for the help