topic Re: Email in Get Support

Email

Melanie50 — Sun, 14 Aug 2022 13:42:22 GMT

Need to change email address

Re: Email

MrSpock — Fri, 12 Aug 2022 00:01:39 GMT

@Melanie50 to change your email for your self serve account contact a cs agent you will need to open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH

Re: Email

Timer — Fri, 12 Aug 2022 00:08:09 GMT

@Melanie50

contact support team by CS_Agent to change email and set new password.

Re: Email

Anonymous — Fri, 12 Aug 2022 00:10:17 GMT

@Melanie50- If, on the other hand you want to change the email for you community account, then you can do that from the setting option (when you click on your avatar in the top right of this page).

Re: Email

hTideGnow — Fri, 12 Aug 2022 00:10:56 GMT

Hi @Melanie50 , sorry , only CS Agent can help to change email address used for My Account, please open ticket at

https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

start by typing : Contact CS Agent
then Click "Contact Us"
then Click "Other"
finally Click "Click here to submit a ticket"
you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437