topic Re: Transferring number in Get Support

Transferring number

evelinarog — Thu, 11 Aug 2022 17:35:15 GMT

I just transfered my number to Telus and now cannot login to my account to remove the "auto-pay" credit card info? Was my account closed immediately?

Re: Transferring number

dabr — Thu, 11 Aug 2022 17:38:10 GMT

@evelinarog Yes, porting out your number will close the account but keep an eye on your payment card to make sure there are no charges going forward from PM.

Re: Transferring number

BKNS27 — Thu, 11 Aug 2022 18:17:12 GMT

@evelinarog

Yes, your account will close immediately and the AutoPay should also be closed.

If there are any charges after your renewal date, contact a CS_Agent for a refund.

Re: Transferring number

computergeek541 — Thu, 11 Aug 2022 18:21:27 GMT

The above message was replied to and then exaxct same information provided.