topic Re: Changing plan but keeping old rewards program in Get Support

Changing plan but keeping old rewards program

helenhelen — Thu, 11 Aug 2022 08:51:29 GMT

I am currently with an old grandfathered plan, and am also using the old rewards system which I want to keep using. If I change my plan to a different one, does this also mean I lose the old rewards program and have to switch to the new?

Re: Changing plan but keeping old rewards program

cellphoneuser1 — Thu, 11 Aug 2022 10:01:39 GMT

@helenhelen wrote:
I am currently with an old grandfathered plan, and am also using the old rewards system which I want to keep using. If I change my plan to a different one, does this also mean I lose the old rewards program and have to switch to the new?

Change of plan doesn't change rewards system. You keep all rewards. Don't switch to points.

Re: Changing plan but keeping old rewards program

computergeek541 — Thu, 11 Aug 2022 16:31:17 GMT

Re: Changing plan but keeping old rewards program

dabr — Thu, 11 Aug 2022 17:30:20 GMT

@helenhelen Depending on how close you are to your renewal, it would also be a good idea to schedule the plan change (Change at Next Renewal) as PM doesn't prorate/refund for unused features of your current plan, unless you are in need of extra data immediately.