topic Re: Data not renewed in Get Support

Data not renewed

Ctrinh1 — Sun, 14 Aug 2022 13:43:59 GMT

My data did not renew even though u see a charge for my phone bill on my credit card. Does data not renew?

Re: Data not renewed

MrSpock — Thu, 11 Aug 2022 16:08:13 GMT

@Ctrinh1 Hi there have been issues with the self-serve account updating clear your cache and cookies or use a different browser in incognito mode see if that clears up the issue also reboot your device or phone that you were using to sign in

Re: Data not renewed

BKNS27 — Thu, 11 Aug 2022 16:18:44 GMT

@Ctrinh1

Just refresh (circular arrow) your browser on the top left of the page.

Re: Data not renewed

Ctrinh1 — Thu, 11 Aug 2022 16:23:37 GMT

Thank you

Re: Data not renewed

Ctrinh1 — Thu, 11 Aug 2022 16:24:05 GMT

Thank you 🙏🏼