topic Autopay Date Flucuating in Get Support

Autopay Date Flucuating

Cap34 — Wed, 10 Aug 2022 20:28:40 GMT

Hi,

I have been with Public Mobile since 2019 and when I started I enrolled in Autopay and the date was the 28th of each month. Over the years that date has changed and now is on or around the 10th of the month. Does anyone know why the payment date has not remained a fixed date each month? I would appreciate any constructive feedback.

Thanks

Re: Autopay Date Flucuating

hairbag1 — Wed, 10 Aug 2022 20:30:22 GMT

Your plan length is 30 days...not monthly.

Re: Autopay Date Flucuating

Yummy — Wed, 10 Aug 2022 20:30:41 GMT

PM service is for 30 days thus payment/renewal day fluctuates from month to month.

Re: Autopay Date Flucuating

Timer — Wed, 10 Aug 2022 20:31:36 GMT

@Cap34

no monthly in here prepaid service 30 day when paying will start new date service.

Re: Autopay Date Flucuating

Cap34 — Thu, 18 Aug 2022 09:06:37 GMT

Thanks to all that replied. This totally makes sense. Not sure why I had monthly in my brain. Appreciate the feedback.

This matter is now resolved.