topic Re: Error 0 in Get Support

Error 0

lorvar — Wed, 10 Aug 2022 17:40:26 GMT

I've been getting this all day with my phone after trying to send a text reply. I've restarted my phone 3 separate times just to get it to work again. Calls also don't go out during this error. Reset network didn't work. Only restarting the phone temporarily fixes it.

Re: Error 0

Timer — Wed, 10 Aug 2022 17:46:05 GMT

@lorvar

you activated new line with new number or port old number in here.

Re: Error 0

hTideGnow — Wed, 10 Aug 2022 17:52:51 GMT

HI @lorvar you got the same error from different places? or so far you are getting it from the same place? Not sure if it is network issue

try to clear the cache as well

Re: Error 0

lorvar — Wed, 10 Aug 2022 17:58:17 GMT

Nope, I've had the same number for 14 years and been with Public for 4 years.

Re: Error 0

lorvar — Wed, 10 Aug 2022 17:58:57 GMT

I'm in the same location as always. Home.

Re: Error 0

will13am — Wed, 10 Aug 2022 18:04:27 GMT

@lorvar wrote:
I'm in the same location as always. Home.

There could be a local network issue. Doing some online searching it seems like this is a network related error.

Re: Error 0

hTideGnow — Wed, 10 Aug 2022 18:04:45 GMT

HI @lorvar is that an issue with one particular number? can you try to text to others?

And are you just replying ? try to create a new one and start texting on the new one and see

Re: Error 0

Timer — Wed, 10 Aug 2022 18:15:34 GMT

@lorvar

Check the status of service outages

what brand your device.

Re: Error 0

lorvar — Wed, 10 Aug 2022 18:28:22 GMT

It's with all numbers. It cuts my ability to call out also.

Re: Error 0

lorvar — Wed, 10 Aug 2022 18:29:01 GMT

I've tried with three phones. Samsung.

Re: Error 0

Timer — Wed, 10 Aug 2022 18:52:48 GMT

@lorvar

turn off device take out SIM card and inserted back and turn on,
Airplane Mode on/off
go to your text app clear cache/clear data,
updated version of Messages app,

Check if you need to specify a country code (e.g) add +1 or 1 in front of area code

if sending MMS messages

Ensure that you have a data mobile connection is on,

check your software ios update,

still not working tried this

reset network settings,, How Reset Network Settings
check APN Settings How Set up APN
manually select network 3G only or WCDMA only, How Switch to 3G

and rebooting device.

Re: Error 0

lorvar — Wed, 10 Aug 2022 20:53:45 GMT

I've done all this. I have people messaging me through other apps saying they are getting a network error message when trying to call me. Very frustrating that this happens out of nowhere.

Re: Error 0

Timer — Wed, 10 Aug 2022 21:01:51 GMT

@lorvar

told your people to do rebooting device,

contact support team by private message CS_Agent to check it out your account.

Re: Error 0

esjliv — Thu, 11 Aug 2022 02:30:52 GMT

@lorvar wrote:
I've tried with three phones. Samsung.

You have tried your sim card in 3 phones?

Or, you have 3 accounts with Samsung phones doing the same message?

I think you mean the first one...

Try a soft reset your device:

To reboot your device, press and hold the power button and the volume down button on the side of your device until the screen turns off.
Your device will automatically reboot.

Re: Error 0

lorvar — Thu, 11 Aug 2022 18:29:54 GMT

Seems like it's working today. Thank you everyone. Just strange.