topic Re: No SIM Emergency call only in Get Support

No SIM Emergency call only

ZZOPPA — Tue, 09 Aug 2022 17:25:15 GMT

The subjected sign has been on my phone and my contact information on my SIM was disappeared. How can I solve this problem.

MrSpock — Tue, 09 Aug 2022 17:29:36 GMT

hi can you try your sim in another phone to see if it works?what type of phone do you have ?

Yummy — Tue, 09 Aug 2022 17:38:01 GMT

That is not good. It looks like SIM failure. 😞

Try SIM in some other phone. If it fails look on Internet if there is some kind of SIM recovery app.

will13am — Tue, 09 Aug 2022 18:02:03 GMT

Looks like a phone failure to me. SIM cards are much more reliable than the phone. It is easy to check which actually failed.

Timer — Tue, 09 Aug 2022 18:05:30 GMT

turn off device take out SIM card and reinsert back turn on.

and Check the Status of Your Device in that website

devicecheck.ca/check-status-device-canada

How check IMEI number Dial *#06# on your phone.

use browser from computer,clear cache and cookies and use one page inPrivate mode,

your account status is Active.

hTideGnow — Tue, 09 Aug 2022 18:09:55 GMT

HI @ZZOPPA Did you try to put your sim card in another phone?

Also, do you ever use SIM pin?