https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857932#M581071 <P>I cannot sign in. See pictures attached. Looks like the code to route after login messes up?</P><P>Browser: Firefox 103</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220808_211909.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/67168iF700D2E1AF87555D/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20220808_211909.png" alt="Screenshot_20220808_211909.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220808_211939.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/67167i74519A15AA36AA30/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20220808_211939.png" alt="Screenshot_20220808_211939.png" /></span></P><P>  </P> Tue, 09 Aug 2022 04:48:24 GMT aschere 2022-08-09T04:48:24Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857932#M581071 <P>I cannot sign in. See pictures attached. Looks like the code to route after login messes up?</P><P>Browser: Firefox 103</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220808_211909.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/67168iF700D2E1AF87555D/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20220808_211909.png" alt="Screenshot_20220808_211909.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220808_211939.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/67167i74519A15AA36AA30/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20220808_211939.png" alt="Screenshot_20220808_211939.png" /></span></P><P>  </P> Tue, 09 Aug 2022 04:48:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857932#M581071 aschere 2022-08-09T04:48:24Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857933#M581072 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/19716">@aschere</a>&nbsp; &nbsp;you are using a dark theme extension and that crashes with the site&nbsp;&nbsp;</P><P>&nbsp;</P><P>You can either disable the dark theme or use another browser that does not use this dark theme extension.&nbsp; Maybe try Edge</P><P>&nbsp;</P><P>(That is Dark Reader, right?&nbsp; If so, you can also try to have it set to NOT use dark reader when it sees PM My Account site.&nbsp; There is a setting to disable per site.)</P> Tue, 09 Aug 2022 04:51:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857933#M581072 softech 2022-08-09T04:51:11Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857935#M581074 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/19716">@aschere</a>&nbsp;</P><P><SPAN>tried use browser from computer, clear cache and cookies and use one page inPrivate mode,</SPAN></P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P><SPAN>To&nbsp;</SPAN><STRONG><A href="https://telusidentity.telus.com/as/authorization.oauth2?response_type=code&amp;client_id=cc26d3b9-3370-4d0c-a591-ae94d713186e&amp;state=LOgzaflRQRxa-Yvpmumml1ah&amp;response_mode=query&amp;redirect_uri=https%3A%2F%2Fselfserve.publicmobile.ca&amp;nonce=XzUs3TsP8F21qaWkcRz-vsVj&amp;scope=openid%20profile%20email%201965%201966%201967%201968%201969%201970%201971%201972%201975%201977%201979%20S-1%201995" target="_blank" rel="nofollow noopener noreferrer">Login Page</A></STRONG></P><P>&nbsp;</P><P>you will get verification code by email or SMS<BR />and inserting the 6 digit number and not press anything<BR />just wait a 5 second automatically be login,,</P></DIV></DIV></DIV></DIV></DIV> Tue, 09 Aug 2022 04:51:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857935#M581074 Timer 2022-08-09T04:51:41Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857938#M581077 <P>softech You are absolutely correct, it is indeed Dark Reader! Didn't even think of it. Thanks!</P> Tue, 09 Aug 2022 04:52:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-Sign-In/m-p/857938#M581077 aschere 2022-08-09T04:52:11Z