topic 500 one-time Int'l LD bonus question in Get Support

500 one-time Int'l LD bonus question

AshStrut — Tue, 09 Aug 2022 02:59:45 GMT

I have all 500 one-time Int'l LD bonus minutes, and I'm curious if it makes a difference if you make the call, or if you receive the call from an international number (US)? Just curious how it worked out for anyone who has used theirs! Thank you!

Re: 500 one-time Int'l LD bonus question

will13am — Tue, 09 Aug 2022 03:00:57 GMT

@AshStrut , minutes are charged to you if you make the call. If you are receiving the call the other party is on the hook for long distance charges as applicable.

Re: 500 one-time Int'l LD bonus question

softech — Tue, 09 Aug 2022 03:03:24 GMT

@AshStrut the Int'l LD bonus minutes is for you to make calls form Canada to selected countries.

These are the countries you can call using the addon

**Intl long distance Add-On included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.

As for receiving calls from another countries, you do NOT need any special add-on for that. (in other word, it's free to receive those calls)

Re: 500 one-time Int'l LD bonus question

AshStrut — Tue, 09 Aug 2022 03:05:07 GMT

Thanks all! Have never had to deal with international calls so I honestly had no idea receiving them wasn't a charge haha. Appreciate it a lot!

Re: 500 one-time Int'l LD bonus question

Jasonb — Tue, 09 Aug 2022 03:06:09 GMT

A VERY common misconception among millions of cell phone users, is that there could ever be a charge for incoming calls. 20 years ago, maybe... you are charged for any minutes you use. If you have unlimited calling (or incoming unlimited) you will never be charged for that air time, or LD minutes. As long as you are in Canada. Period. You are only responsible for LD minutes if making/placing a Long Distance call.

Re: 500 one-time Int'l LD bonus question

CountyDownIeUk — Tue, 09 Aug 2022 03:08:09 GMT

@AshStrut

Inbound minutes from any where for any length of time are free to you. No charges or debits to any of your minutes.

All “add on” minutes are for outbound.

Re: 500 one-time Int'l LD bonus question

Timer — Tue, 09 Aug 2022 03:46:56 GMT

@AshStrut

from anywhere call received is free included your plan,

e.g. you want to make a call from canada to U.S
+1 before area code, +1582xxxxxxx,
if other country then 011 before area code.

Re: 500 one-time Int'l LD bonus question

Todlich2 — Fri, 26 May 2023 03:19:02 GMT

I do not see Great Britain or UK in this list, is the UK not included?