topic Re: Text mess in Get Support

Text mess

pdoyle — Mon, 08 Aug 2022 19:49:55 GMT

I have been having problems all.day texting I can receive but I cant send

softech — Mon, 08 Aug 2022 19:51:31 GMT

did you try to text in different area or from the same place?

At least try to reseat the sim card. Power down the phone, take the sim out for a minute, then put it back and power up

If still fails, try to clear cache of the messaging app on your phone

If still fails, and you have another phone around, put your PM sim card there and test it on the other phone

Timer — Mon, 08 Aug 2022 19:51:43 GMT

rebooting device.

esjliv — Mon, 08 Aug 2022 20:34:41 GMT

@pdoyle - try performing a reset of the device's network settings.

pdoyle — Mon, 08 Aug 2022 21:43:30 GMT

I have done all of this, and still nothing I even factory reset the phone hopping it would help

pdoyle — Mon, 08 Aug 2022 21:44:14 GMT

Thank you o factory reset the phone and still.nothing

esjliv — Mon, 08 Aug 2022 23:29:09 GMT

@pdoyle wrote:
I have done all of this, and still nothing I even factory reset the phone hopping it would help

Have you tried your sim card into another compatible phone to see if the same thing happens?

If the same thing happens submit a ticket with CSA and see what they say.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

If the same thing does not happen, contact the support of your phone manufacturer and see what they have to say.