topic Re: Cell Coverage in Get Support

Cell Coverage

JRC293 — Mon, 08 Aug 2022 15:01:40 GMT

We are on the Bruce Peninsula in Stokes Bay and have just noticed recently that our cellular signal strength is much weaker than it used to be. Does anyone know if there have been changes as coverage should be getting better not worse?

Thanks,

Ross

Re: Cell Coverage

hTideGnow — Mon, 08 Aug 2022 15:03:05 GMT

HI @JRC293 There is ongoing 5G upgrade and it might affect LTE

can you change your phone network type to 3G Only (some phones call it WCDMA only or HSPA only), does it work better?

Re: Cell Coverage

hairbag1 — Mon, 08 Aug 2022 15:04:48 GMT

Manually select 3G to see if that helps.

Re: Cell Coverage

Meow — Mon, 08 Aug 2022 15:11:48 GMT

Force network to 3G (manual setting) and see if you get any improvement.

Re: Cell Coverage

jor123 — Mon, 08 Aug 2022 15:16:52 GMT

Personally I find the 3G/HSPA network has near unusable speeds and latency.

Re: Cell Coverage

JRC293 — Mon, 08 Aug 2022 16:04:23 GMT

only shows 4g LTE as an option

Re: Cell Coverage

JRC293 — Mon, 08 Aug 2022 16:05:20 GMT

only shows 4G LTE as an option

Re: Cell Coverage

hTideGnow — Mon, 08 Aug 2022 16:10:57 GMT

HI @JRC293

it is on the Network type screen.

which phone you are using?

Re: Cell Coverage

JRC293 — Mon, 08 Aug 2022 16:20:48 GMT

no setting chnages seem to help at this point - thanks

Re: Cell Coverage

JRC293 — Mon, 08 Aug 2022 16:39:44 GMT

only choices that come up for Public are 4G LTE and H - Voice/data

Re: Cell Coverage

JRC293 — Mon, 08 Aug 2022 16:52:42 GMT

currently switched to HSPA+/UMTS under network technology so will see if that is any better - thanks