topic Invoice in Get Support

Invoice

sugandha — Mon, 08 Aug 2022 14:09:15 GMT

Hi,

I need a paper invoice for my public mobile account. Who should I contact for it?

Thanks!

Sugandha

Re: Invoice

MrSpock — Mon, 08 Aug 2022 14:19:48 GMT

@sugandha

Hi there is a downloadable version in your self serve account but to get a proper version

you will need a customer service agent

you will need to open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH

Re: Invoice

esjliv — Mon, 08 Aug 2022 14:21:31 GMT

@sugandha - you can download transactions yourself on your My Account. Try that and see if it works.

If not, ask CSA for what you need.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 - Faster use this link to: Get Help With SIMon the Public Mobile chatbot

2 – Slower - Use this link to:

Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here:

Private Message to Public Mobile Customer Support Agents (CSA)

edit, yeah exactly what @MrSpock posted...😂

so, please see their post.