topic Re: Create online account to manage payments in Get Support

Create online account to manage payments

4388778741 — Fri, 05 Aug 2022 14:49:26 GMT

How can i create an account to make payments..

Thank you

Re: Create online account to manage payments

hTideGnow — Fri, 05 Aug 2022 14:51:39 GMT

HI @4388778741

did you activate in store before? If you activate online yourself, you should have already crated the account

If you activate in store, open ticket with PM CS agent to create the account:

go to My Acccount site and click Register now (or this link: https://urlshortner.tiia.ai/XZxMjt) and follow the steps below:

You will have to come to this direct link to open ticket with CS agent
https://urlshortner.tiia.ai/XZxMjt

Click "Contact Us"
and then Click "Click here to submit a ticket"
you will then direct to another page to open ticket.
At Step 1. Select an issue category , leave it with Password & Username Reset there,
Click Change my Self-Serve email and the click Next
At Step 2. Complete additional issue details, enter a email address you want to setup to login to My Account and pick one of the questions to answer to validate yourself
At the same step, you can choose to accept live chat or not, and click Next
In the next step to Verify your identity, click Verity by SMS Code, enter the phone number and Send a code
click "Submit Ticket" to complete the process

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

Re: Create online account to manage payments

will13am — Fri, 05 Aug 2022 14:53:19 GMT

@4388778741 , from the community landing page, click on the sign in link in the upper right corner and select the my account option.

Re: Create online account to manage payments

Yummy — Fri, 05 Aug 2022 15:36:39 GMT

If SIM is not activated yet, go here:

If you have PM SIM and activated account/service go to Sign In, My account and create self-serving account.

Re: Create online account to manage payments

computergeek541 — Fri, 05 Aug 2022 19:36:09 GMT