topic Re: Change credit card in Get Support

Change credit card

Gunner123 — Thu, 04 Aug 2022 16:37:36 GMT

Hi when you “update” credit card info in self serve account with a different credit card,does it delete old credit card that was on file permanently?

Re: Change credit card

BKNS27 — Thu, 04 Aug 2022 16:42:25 GMT

@Gunner123

If you are replacing the CC in your account, I assume that the old CC is deleted.

Re: Change credit card

Yummy — Thu, 04 Aug 2022 17:17:07 GMT

PM should not keep your CC details if you replace it. Unless they have hidden (unaccessible through account) database of all CC people use, which we do not know.

Re: Change credit card

darlicious — Thu, 04 Aug 2022 17:19:23 GMT

@Gunner123

Yes. There is no space or option for a secondary card so the new card replaces the old one.

Re: Change credit card

Gunner123 — Thu, 04 Aug 2022 18:32:36 GMT

@darlicious Thank you , so that’s good to know that you don’t have to contact customer service to have your old card deleted it’s ridiculous to have to do that now

Re: Change credit card

Timer — Thu, 04 Aug 2022 19:21:02 GMT

@Gunner123

when you do “update” credit card info then old credit card is will be deleted automatically.

they system will keep one credit card info.

Re: Change credit card

darlicious — Thu, 04 Aug 2022 22:34:42 GMT

@Gunner123

I have a stack of zeroed out mastercard/visa/gift cards my old roommate used to use for online purchases. When I noticed he would just toss them I saved them instead. I used to use them for referrals that did not have a credit card to register for the $2 autopay reward.

Now that the $2 autopay reward is no more for new users and pm introduced this new wrinkle to our new self serve accounts they have a second purpose as a way to easily remove an existing payment card from the account so customer support is not required.

Still...pm needs to fix this inability to simply remove the card and/or the automatic registration of payment cards at activation and for that matter they need to allow voucher activations again too!!

Re: Change credit card

hTideGnow — Thu, 04 Aug 2022 22:36:12 GMT

HI @darlicious

Good way to combat PM's evilness to keep our Credit card info 🤣

Do you mind if I message you for one?

Re: Change credit card

darlicious — Thu, 04 Aug 2022 22:50:25 GMT

@hTideGnow

That's what they are there for!!