topic Re: Lost sim card in Get Support

Lost sim card

Casp — Thu, 04 Aug 2022 05:00:58 GMT

I lost my SIM card and I have an active plan. What should I do?

Re: Lost sim card

softech — Fri, 21 Oct 2022 03:47:59 GMT

@Casp get a sim card from a local Telus or Koodo store (do not order from PM online, it might take them long to ship the ship card)

once you got the sim card, login to My Account, use the Quick Links on top and click Change Sim card

Follow the screen, fill in the new sim card number and the rest of the steps

https://selfserve.publicmobile.ca/en/account/edit/your-account

Re: Lost sim card

JL9 — Thu, 04 Aug 2022 05:32:26 GMT

Yeah if you need service asap which I assume you do... I second this, you can get back up running same day as opposed to waiting forever.

Re: Lost sim card

Timer — Thu, 04 Aug 2022 06:42:48 GMT

@Casp

Lost or Stolen

Re: Lost sim card

Casp — Thu, 04 Aug 2022 08:18:52 GMT

Lost

Re: Lost sim card

cellphoneuser1 — Thu, 04 Aug 2022 09:08:58 GMT

@Casp wrote:
Lost

Timer wasn't asking a question. That was a clickable link for instruction for info to suspend your account so nobody can use your sim if they find it.