topic Re: Activating a Sim card in Get Support

Activating a Sim card

Sroszak — Wed, 03 Aug 2022 19:38:01 GMT

Am I able to activate a new SIM card on an existing account using the same email address?

RossN — Wed, 03 Aug 2022 19:41:06 GMT

@Sroszak hi no you need a separate email for each account/number

softech — Wed, 03 Aug 2022 19:41:29 GMT

@Sroszak No, one email for one account/phone line

If you are activating for a 2nd line , for yourself and family, you need another email address

BKNS27 — Wed, 03 Aug 2022 23:56:46 GMT

You can only replace a lost/stolen phone/SIM on the same account.

Unfortunately, you can’t have 2 lines on 1 account.