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    <title>topic Re: Hacked??? Help!!! in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855456#M579018</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/246923"&gt;@KMDTeam&lt;/a&gt;&amp;nbsp;- oh my, well that would be alarming no doubt. I hope it is just a scare and not an actual hack.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Are all your services still working?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Review this article about sim swapping:&amp;nbsp;&lt;A href="https://www.publicmobile.ca/en/on/get-help/articles/sim-swap-fraud" target="_blank" rel="noopener"&gt;https://www.publicmobile.ca/en/on/get-help/articles/sim-swap-fraud&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Other helpful information to review that may be helpful for your situation :&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.publicmobile.ca/en/bc/get-help/articles/sim-swap-fraud" target="_blank" rel="noopener"&gt;https://www.publicmobile.ca/en/bc/get-help/articles/sim-swap-fraud&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/Announcements/SIM-Swap-Fraud/m-p/650969" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/Announcements/SIM-Swap-Fraud/m-p/650969&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#0000FF"&gt;edit, i'd start with ensuring your actual SIM card number matches what is shows in your My Account (shown below).&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#0000FF"&gt;If not, start changing passwords that may be connected to this phone number or accounts on it.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esjliv_0-1659565739128.png" style="width: 522px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/66882iD8427B19198FF40A/image-dimensions/522x482?v=v2" width="522" height="482" role="button" title="esjliv_0-1659565739128.png" alt="esjliv_0-1659565739128.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 03 Aug 2022 22:29:52 GMT</pubDate>
    <dc:creator>esjliv</dc:creator>
    <dc:date>2022-08-03T22:29:52Z</dc:date>
    <item>
      <title>Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855450#M579013</link>
      <description>&lt;P&gt;I received a call from someone in my contacts stating they received a text from me that I never sent. The text reads "Hi my name is Jason I recently hacked this user's phone"&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I changed my passwords but i need help on what to do next!&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 22:21:09 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855450#M579013</guid>
      <dc:creator>KMDTeam</dc:creator>
      <dc:date>2022-08-03T22:21:09Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855454#M579016</link>
      <description>&lt;P&gt;HI &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/246923"&gt;@KMDTeam&lt;/a&gt;&amp;nbsp; &amp;nbsp;it is likely SMS spoofing.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Almost like Caller ID Spoofing, but I don't think it is as common&lt;/P&gt;&lt;P&gt;&lt;A href="https://en.wikipedia.org/wiki/SMS_spoofing" target="_blank" rel="noopener"&gt;https://en.wikipedia.org/wiki/SMS_spoofing&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Not sure what the intension of "Jason".&amp;nbsp; With Caller ID spoofting, the idea is just fool people to pick up the calls thinking it is a valid call and not a commercial sale calls&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;But this guy, he even say he "hacked this user's phone"&amp;nbsp; I have a feeling it is just some hacker learner , just learned something new and playing around&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 22:27:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855454#M579016</guid>
      <dc:creator>hTideGnow</dc:creator>
      <dc:date>2022-08-03T22:27:29Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855455#M579017</link>
      <description>&lt;P&gt;Not that i dont believe this but i think its entirely possible that they are trolling you or got it from a number very similar to yours.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 22:27:10 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855455#M579017</guid>
      <dc:creator>xavier_27</dc:creator>
      <dc:date>2022-08-03T22:27:10Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855456#M579018</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/246923"&gt;@KMDTeam&lt;/a&gt;&amp;nbsp;- oh my, well that would be alarming no doubt. I hope it is just a scare and not an actual hack.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Are all your services still working?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Review this article about sim swapping:&amp;nbsp;&lt;A href="https://www.publicmobile.ca/en/on/get-help/articles/sim-swap-fraud" target="_blank" rel="noopener"&gt;https://www.publicmobile.ca/en/on/get-help/articles/sim-swap-fraud&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Other helpful information to review that may be helpful for your situation :&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.publicmobile.ca/en/bc/get-help/articles/sim-swap-fraud" target="_blank" rel="noopener"&gt;https://www.publicmobile.ca/en/bc/get-help/articles/sim-swap-fraud&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/Announcements/SIM-Swap-Fraud/m-p/650969" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/Announcements/SIM-Swap-Fraud/m-p/650969&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#0000FF"&gt;edit, i'd start with ensuring your actual SIM card number matches what is shows in your My Account (shown below).&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#0000FF"&gt;If not, start changing passwords that may be connected to this phone number or accounts on it.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="esjliv_0-1659565739128.png" style="width: 522px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/66882iD8427B19198FF40A/image-dimensions/522x482?v=v2" width="522" height="482" role="button" title="esjliv_0-1659565739128.png" alt="esjliv_0-1659565739128.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 22:29:52 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855456#M579018</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2022-08-03T22:29:52Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855459#M579020</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/246923"&gt;@KMDTeam&lt;/a&gt;&amp;nbsp;I wouldn’t panic someone is spoofing that number , you could let your friend know but not a lot can be done about it , they will move on to another number in a couple of days&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 22:29:23 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855459#M579020</guid>
      <dc:creator>RossN</dc:creator>
      <dc:date>2022-08-03T22:29:23Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855460#M579021</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/246923"&gt;@KMDTeam&lt;/a&gt;&amp;nbsp;the message sent to&amp;nbsp; someone in your contact , so, it likely is a targeted one and not a random sms spoofing&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You sure no one have access to your phone physically earlier&amp;nbsp; and send it from your phone?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 22:31:10 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855460#M579021</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2022-08-03T22:31:10Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855465#M579025</link>
      <description>&lt;P&gt;The pin on the phone itself is quite secure so im confident that no one randomly sent a message. Ill check the SIM number as was advised in a previous comment.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 22:41:27 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855465#M579025</guid>
      <dc:creator>KMDTeam</dc:creator>
      <dc:date>2022-08-03T22:41:27Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855491#M579046</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/246923"&gt;@KMDTeam&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;just ignore it, they're provoke, and not real send SMS.&lt;/P&gt;&lt;P&gt;be careful don't give to anyone if the ask about any information.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 23:31:17 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855491#M579046</guid>
      <dc:creator>Timer</dc:creator>
      <dc:date>2022-08-03T23:31:17Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855494#M579049</link>
      <description>&lt;P&gt;If it makes you feel more securer...you can change your phone number. Log in to your account / &lt;STRONG&gt;Profile&lt;/STRONG&gt; / then click &lt;STRONG&gt;Change Number&lt;/STRONG&gt; tab.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 23:34:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855494#M579049</guid>
      <dc:creator>hairbag1</dc:creator>
      <dc:date>2022-08-03T23:34:29Z</dc:date>
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      <title>Re: Hacked??? Help!!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855498#M579052</link>
      <description>&lt;P&gt;Probably just some dude who punched in random numbers and got yours and sent that as prank&lt;/P&gt;</description>
      <pubDate>Wed, 03 Aug 2022 23:39:14 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-Help/m-p/855498#M579052</guid>
      <dc:creator>TOASTERINATUB</dc:creator>
      <dc:date>2022-08-03T23:39:14Z</dc:date>
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