topic Re: I ordered a sim and it hasn't arrived in Get Support

I ordered a sim and it hasn't arrived

Hrdvsion — Wed, 03 Aug 2022 14:34:40 GMT

I ordered a sim 17 days ago and it hasn't arrived. Double checked the address and it's all good. How can i get a refund or new sim card sent to me?

hairbag1 — Wed, 03 Aug 2022 14:36:17 GMT

Unfortunately...it could take up to 3 weeks for it to arrive. You could go to a Telus or Koodo kiosk and see if they might have one.

softech — Wed, 03 Aug 2022 14:36:20 GMT

@Hrdvsion PM takes as many as 3 weeks to ship SIM card. Given that it has been 17 days, it should come soon, this week

But you can message PM Support for status update

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

CountyDownIeUk — Wed, 03 Aug 2022 15:07:33 GMT

Try Amazon....filled by Amazon .....Sold by Public Mobile.

Or Free on Craigslist or 99 cents on eBay.