topic Re: SMS picture messages not coming through in Get Support

SMS picture messages not coming through

Pblack177 — Wed, 03 Aug 2022 01:30:59 GMT

SMS picture messages are not appearing or coming through several hours later.

this happened when I switched plans from the $120 90 day play to the $40 3G plan.

has anyone on the 3G plan had this issue?

Re: SMS picture messages not coming through

Timer — Wed, 03 Aug 2022 01:37:42 GMT

@Pblack177

turn on your mobile data.

Re: SMS picture messages not coming through

NDesai — Wed, 03 Aug 2022 01:34:15 GMT

@Pblack177 What phone do you have? Have you rebooted your phone and confirmed data service working properly? Can you send our MMS right away? There is a possibility you might need to try reset network settings or manually update APN settings.

Re: SMS picture messages not coming through

Pblack177 — Wed, 03 Aug 2022 01:34:54 GMT

It’s on.

Re: SMS picture messages not coming through

Pblack177 — Wed, 03 Aug 2022 01:35:54 GMT

iPhone 11.

ive rebooted my phone. Data works fine. MMS come through sometimes 5 hours later. What are the APN settings ?

Re: SMS picture messages not coming through

Timer — Wed, 03 Aug 2022 01:38:00 GMT

@Pblack177

check out your device APN and do rebooting

Re: SMS picture messages not coming through

NDesai — Wed, 03 Aug 2022 01:39:08 GMT

@Pblack177 iPhones usually don't need APN settings altered. Are you using iMessage? If yes, have you tried disabling that? If it still doesn't work, try reset network settings from Reset menu. Please know that this will wipe all known networks including all WiFi networks you were previously connected to.