topic Re: LogIn Problems, Error messages, Page Expired, Page no longer accessible in Get Support

LogIn Problems, Error messages, Page Expired, Page no longer accessible

fpasquill — Sun, 31 Jul 2022 23:53:46 GMT

Even though I can see my usage etc. I cannot upgrade to $ G because of error messages. Also, my phone cannot access internet so my u

Re: LogIn Problems, Error messages, Page Expired, Page no longer accessible

Timer — Sun, 31 Jul 2022 23:58:13 GMT

@fpasquill

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

To Login Page

and use the down arrow to scroll down, you can choose to change immediately or at your next plan renewal date.and save and after 48hr rebooting device.

Re: LogIn Problems, Error messages, Page Expired, Page no longer accessible

softech — Mon, 01 Aug 2022 00:01:45 GMT

@fpasquill

Try again with Incognito mode, that would help

Or you can try to use a completely different browser (Edge/Chrome/Firefox)

Or try on another device

Let us know how it turns out

Re: LogIn Problems, Error messages, Page Expired, Page no longer accessible

mikec82374 — Mon, 01 Aug 2022 12:27:25 GMT

I have been having similar issues every time since the new website update.

I typically check each week and every time it fails.

Each time i must delete all cookies for public mobile.

I have been using firefox on windows.

Transactions fails, 404 errors. really does not give any confidence about things when buying add-ons.

I normally do not use Edge browser, so trying that now, it did not have previous cookies for public mobile and worked today. Will have to see what happens next time.