topic Re: switch plans with another account/phone number in Get Support

switch plans with another account/phone number

newtopublic1 — Sun, 31 Jul 2022 14:50:51 GMT

Can I swtich my plan with another account/phone number within Public mobile?

Thanks,

Re: switch plans with another account/phone number

RossN — Sun, 31 Jul 2022 14:57:15 GMT

@newtopublic1 hi no you would need to switch plan in that account, you cant transfer anything between accounts but you can change names or emails , things like that

Re: switch plans with another account/phone number

Dunkman — Sun, 31 Jul 2022 14:57:20 GMT

@newtopublic1

According to PM management, customers are not able to switch plans with another PM account. However, there have been some exceptions in the past. That loophole may be closed now though. You will need to contact customer service agent to discuss your specific request. Officially, the answer should be no, but it has been allowed in the past. YMMV

Re: switch plans with another account/phone number

hairbag1 — Sun, 31 Jul 2022 14:58:16 GMT

What do you mean ?

You can change your plan anytime you want.

You can select a different number if you want...but not a number already in use, of course.

Re: switch plans with another account/phone number

Yummy — Sun, 31 Jul 2022 14:58:34 GMT

No. Your account is unique and cannot be mixed or transferred to another account.

You can change your number but cannot transfer it to another PM customer.

Re: switch plans with another account/phone number

CountyDownIeUk — Sun, 31 Jul 2022 16:08:35 GMT

@newtopublic1 wrote:
Can I swtich my plan
Yes. Immediately or can set up to happen at you next renewal payment date.

with another account/phone number within Public mobile?
You can change your current number with any plan up to 4 times a month.

Thanks,