topic Re: Plans in Get Support

Plans

Lorifretz — Sat, 30 Jul 2022 21:48:00 GMT

Re: Plans

esjliv — Sat, 30 Jul 2022 21:50:01 GMT

Where are you getting stuck @Lorifretz

If self serve is being finicky try clearing your browser's cache, or try a different browser or device. Opening a tab in incognito mode may help as well.

See how to change your plan:

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

If issues persist, submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Re: Plans

MrSpock — Sat, 30 Jul 2022 22:00:31 GMT

@Lorifretz Hi go into your self serve account go to plans and add ons,press change plans and use the down arrow to scroll through plans,pick the one you want and either change now or change at renewal

Re: Plans

Meow — Sat, 30 Jul 2022 22:35:37 GMT

Very simple. While in your account click on:

then

You will see all available Plans. Scroll up/down with arrows at right. Plans are sorted by price this 3G and 4G are mixed up.

Select and follow instructions on the screen.