topic Re: Thank you Public Mobile! in Get Support

Thank you Public Mobile!

ute1978 — Tue, 04 Jan 2022 19:39:20 GMT

I have just signed up for Public Mobile and I can say I am the happiest new customer ever.

It took me literally 5 minutes to activate the SIM and transfer my phone number. The service worked right away. Now I can start saving.

Re: Thank you Public Mobile!

7789849803 — Fri, 29 Apr 2016 22:09:24 GMT

Wow - I'm so happy to hear this, @ute1978! Let me be the first to officially welcome you to PM, and to this wonderful community!

Re: Thank you Public Mobile!

ute1978 — Fri, 29 Apr 2016 22:14:12 GMT

Thank you.

My first question:

I chose province wide unlimited talk. How is the province set? By the phone number, or by my location/or where I live?

Re: Thank you Public Mobile!

NDesai — Fri, 29 Apr 2016 22:16:46 GMT

@ute1978 You're welcome.

Province is set by the tower you connect to.

Re: Thank you Public Mobile!

ute1978 — Fri, 29 Apr 2016 22:21:00 GMT

Awesome! I am looking forward to my adventure with Public Mobile.

Re: Thank you Public Mobile!

jairolevi — Fri, 29 Apr 2016 22:22:42 GMT

That is freaking awesome!

Welcome to the family!

Re: Thank you Public Mobile!

7789849803 — Fri, 29 Apr 2016 22:23:28 GMT

@ute1978 The following article describes province wide calling in greater detail: http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/What-is-Province-wide-calling/m-p/2404#M339

As you'll read in that post, you will not be able to receive any incoming calls when you're physically located outside the province where you originally signed up for your plan.

Re: Thank you Public Mobile!

ute1978 — Fri, 29 Apr 2016 22:26:55 GMT

@7789849803 wrote:
As you'll read in that post, you will not be able to receive any incoming calls when you're physically located outside the province where you originally signed up for your plan.

No worries about that. I also added 400 minutes international long distance.

Re: Thank you Public Mobile!

imm1304 — Fri, 29 Apr 2016 22:27:47 GMT

Hi @ute1978!

Welcome to Public Mobile!

I would like to clarify the province-wide calling. The area code that you selected is your home province. Unlimited talk while in home province.

If you were to go out of your home province, your incoming calls will stop working unless you purchase either one of the 2 long distance add-ons from selfserve. However, you will still be able to call out to any number within the province you are geographically in.

Also, data coverage is nationwide. And there is no international roaming with PM.

Feel free to ask if you have any more questions.

Re: Thank you Public Mobile!

ute1978 — Fri, 29 Apr 2016 22:36:14 GMT

@imm1304 wrote:
Hi @ute1978!

Welcome to Public Mobile!

I would like to clarify the province-wide calling. The area code that you selected is your home province. Unlimited talk while in home province.
I live in Alberta but transferred a Saskatchewan number. So my province is Saskatchewan?

Re: Thank you Public Mobile!

imm1304 — Sat, 30 Apr 2016 00:06:25 GMT

Yes, I believe that your home province would be Saskatchewan if your number is from there.

You may be using up your add-on minutes for incoming calls in Alberta. Outgoing calls would not be affected because you get unlimited outgoing calls within whichever province you are in. One easy way to verify is to check the Add-on usage history. Let us know what you see in selfserve.

Re: Thank you Public Mobile!

paul_1 — Sat, 30 Apr 2016 00:04:36 GMT

I agree! I joined almost a month ago and it couldn't have been easier and the service has been great. No problems what so ever and I have recommended it to a couple freinds. One freind has ordered a sim card and will join when they get the sim and other are very interested in my experience.

Re: Thank you Public Mobile!

Vakshwell — Sat, 30 Apr 2016 00:06:57 GMT

@ute1978 Congrats and welcome to Public Mobile! 😀

It's super exciting to be able to save money on great service! Cheers to saving! 😄

Re: Thank you Public Mobile!

imm1304 — Sat, 30 Apr 2016 00:13:00 GMT

Hi @paul_1!

Welcome aboard. Great to hear that you are happy with PM and bringing in new customers. Enjoy the referral rewards. 🙂

Re: Thank you Public Mobile!

Shazia_K — Sat, 30 Apr 2016 13:06:41 GMT

@paul_1,

Welcome to our awesome Community 😄

Re: Thank you Public Mobile!

Fozee22 — Fri, 09 Sep 2016 21:39:53 GMT

Just throwing it out there: A very very huge Bravo Zulu to Public Mobile for their support and prompt communication with the community. So far I have saved over $600 since i have joined public mobile. A very great team and service for good people who wants to move forward and break that chain reaction of contracts.

Cheers!!

Fez

@ute1978 wrote:
I have just signed up for Public Mobile and I can say I am the happiest new customer ever.
It took me literally 5 minutes to activate the SIM and transfer my phone number. The service worked right away. Now I can start saving.

Re: Thank you Public Mobile!

Fozee22 — Fri, 09 Sep 2016 21:41:35 GMT

Cheers!!

Fez