topic Re: new visa number in Get Support

new visa number

katrinjac4lif — Sat, 30 Jul 2022 15:39:30 GMT

Could I have a rep call me to change my .credit card number. Please.

esjliv — Sat, 30 Jul 2022 15:41:33 GMT

@katrinjac4lif - all customer support is online. There is no one that will call you.

Do you have access to self serve/my account ?

If so, see here how to change your payment method:

Have you ever created a self serve account before, if not you can register for one here:

If having issues, submit a ticket to CSA for assistance.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

hTideGnow — Sun, 02 Oct 2022 04:12:20 GMT

you can do it yourself by going to My Account, go to Payment page and Update payment information there

If you have trouble first time, then try a 2nd time using Incogniyo mode or a different browser like Edge or Firefox

Meow — Sat, 30 Jul 2022 15:46:15 GMT

You should be able to update your CC info through self-serving PM site.