<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: PUK Number in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Number/m-p/852868#M576941</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/245932"&gt;@Audrey6&lt;/a&gt;&amp;nbsp; &amp;nbsp;there are different kind of PUK number,&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;What was the exact message ? is that SIM card PUK?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;SIM card PUK&lt;/STRONG&gt; is needed if you have setup your SIM with a passcode and you failed to enter it correctly multiple times and triggered the lock. If the SIM card PUK is what you need, you can open a ticket with PM Support using this directly link:&amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;A href="https://urlshortner.tiia.ai/Oyn1L6" target="_blank" rel="noopener"&gt;https://urlshortner.tiia.ai/Oyn1L6&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;EM&gt;**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&amp;nbsp; CS Agent will reply you there&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If it is other kind of PUK, please provide the exact error and we can advise.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For example, "SIM network unlock PIN" is something you need to get from the carrier you originally bought the phone from.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;"SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 29 Jul 2022 12:59:38 GMT</pubDate>
    <dc:creator>softech</dc:creator>
    <dc:date>2022-07-29T12:59:38Z</dc:date>
    <item>
      <title>PUK Number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Number/m-p/852867#M576940</link>
      <description>&lt;P&gt;Need PUK number&lt;/P&gt;</description>
      <pubDate>Fri, 29 Jul 2022 12:54:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Number/m-p/852867#M576940</guid>
      <dc:creator>Audrey6</dc:creator>
      <dc:date>2022-07-29T12:54:22Z</dc:date>
    </item>
    <item>
      <title>Re: PUK Number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Number/m-p/852868#M576941</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/245932"&gt;@Audrey6&lt;/a&gt;&amp;nbsp; &amp;nbsp;there are different kind of PUK number,&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;What was the exact message ? is that SIM card PUK?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;SIM card PUK&lt;/STRONG&gt; is needed if you have setup your SIM with a passcode and you failed to enter it correctly multiple times and triggered the lock. If the SIM card PUK is what you need, you can open a ticket with PM Support using this directly link:&amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;A href="https://urlshortner.tiia.ai/Oyn1L6" target="_blank" rel="noopener"&gt;https://urlshortner.tiia.ai/Oyn1L6&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;EM&gt;**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.&amp;nbsp; CS Agent will reply you there&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If it is other kind of PUK, please provide the exact error and we can advise.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;For example, "SIM network unlock PIN" is something you need to get from the carrier you originally bought the phone from.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;"SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 29 Jul 2022 12:59:38 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Number/m-p/852868#M576941</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2022-07-29T12:59:38Z</dc:date>
    </item>
    <item>
      <title>Re: PUK Number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Number/m-p/852929#M576991</link>
      <description>&lt;P&gt;Find your PUK: &lt;A href="https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk" target="_blank"&gt;https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 29 Jul 2022 14:37:41 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK-Number/m-p/852929#M576991</guid>
      <dc:creator>Yummy</dc:creator>
      <dc:date>2022-07-29T14:37:41Z</dc:date>
    </item>
  </channel>
</rss>

