topic Change plan in Get Support

Change plan

Aamir11 — Wed, 27 Jul 2022 23:46:48 GMT

I have changed the plane , I changed the plan today from 15$/month to 41.25 $, but it's still showing old plan , I already have paid

RossN — Wed, 27 Jul 2022 23:49:49 GMT

@Aamir11 hi sign out then clear cache and cookies,you can use a differrent browser in secret or ingognito mode , sign back in

esjliv — Wed, 27 Jul 2022 23:51:36 GMT

@Aamir11 - did you choose to Change Plan Now, or change on your Next Renewal?

If you still see the funds in your Available Funds balance that you added, then it likely did not change. So go back and Change Now.

Note, if you Change Now, you will not be prorated any funds that was already prepaid in your current cycle.

Timer — Thu, 28 Jul 2022 00:00:54 GMT

after 24 hr just tried refooting device and is take up to 48 hr to changed.

Yummy — Thu, 28 Jul 2022 00:11:25 GMT

Even if you did change plan Now, it will not show up immediately.

Check tomorrow..

computergeek541 — Thu, 28 Jul 2022 06:52:21 GMT

@Timer wrote:
@Aamir11
after 24 hr just tried refooting device and is take up to 48 hr to changed.

Plans don't take 48 hours to change. Only the speed takes 48 hours to update.

computergeek541 — Thu, 28 Jul 2022 06:53:40 GMT

@Yummy wrote:
Even if you did change plan Now, it will not show up immediately.
Check tomorrow..

Immediate plan changes show up immediately with the updated plan information displayed in the Self Serve account.