topic Re: Replacement sim card in Get Support

Replacement sim card

Aamir11 — Wed, 27 Jul 2022 08:45:33 GMT

How to replacement sim card ?

Re: Replacement sim card

hairbag1 — Wed, 27 Jul 2022 09:00:39 GMT

You lost your sim card ? Look up and click Shop / Buy SIM Card.

If you already have a replacement SIM...log in to your account / Profile. From there you click on Edit Account Info / Change SIM card Number... Save Changes.

Re: Replacement sim card

JL9 — Wed, 27 Jul 2022 16:30:06 GMT

I hope you are a patient person as you may be waiting quite awhile to actually receive it.

Re: Replacement sim card

hTideGnow — Wed, 27 Jul 2022 16:36:30 GMT

HI @JL9 no need to wait, OP didn't say he got it from PM website

OP can get it right a way if OP heads to a Telus or Koodo store 🙂

Re: Replacement sim card

dorchestergirl — Thu, 28 Jul 2022 00:10:31 GMT

I picked up a new one today at a Telus/Koodo store, but I had to phone around to find them in stock and they kept telling me that Telus is trying to close down PM. Finally got a store that just today got a big stack of cards. Getting it activated is another story because it's for someone who lost their phone and had to buy a new one. Puts in the card # on the self service site, saves it and it reverts to 891222-00000-00000-0000.

Re: Replacement sim card

JL9 — Thu, 28 Jul 2022 15:00:49 GMT

Yeah then that is definitely the route to go.