topic Re: my plan in Get Support

my plan

shiraf — Wed, 27 Jul 2022 14:08:06 GMT

i bought a plan for 3gb for the month while i visit and used it up already, so expensive to buy more data. can i cancel this phone number and use same sim card to buy a new plan for this month?

Re: my plan

softech — Thu, 20 Oct 2022 18:19:26 GMT

@shiraf you don't need to "cancel this phone number"

All you need to do is to login to My Account and pick a new plan.

Go to Plan & Add-ons page click Change My Plan, Pick another plan with more data

https://selfserve.publicmobile.ca/en/account/plan/change-plan

You will have a choice to Change plan now or Change in the next renewal date.

You might want to select Changep Plan now as you need to new data now. But please note PM will charge you now and start the new plan today. Unused days from the old plan will be forfeited and no partial refund

Re: my plan

RossN — Wed, 27 Jul 2022 14:11:06 GMT

@shiraf hi you don't need to cancel your number, just go int your self serve under plans and add ons go to change plans and use down arrow to pick the plan you want,

Re: my plan

Yummy — Wed, 27 Jul 2022 14:15:37 GMT

Log in to your account and schedule plan change on next renewal. You can drop to $15 Plan unless you do a lot of outgoing calls. $15 Plan has only 100 outgoing minutes. SMS is unlimited in/out.