topic account login in Get Support

account login

qwheels10 — Wed, 27 Jul 2022 06:28:50 GMT

Hello,

I'm trying to login to my account. It's asking me to send sms or email for verification. The phone was just broken so I cant receive sms and the email account associated with the account is deleted and I would like to add a new email account associated with this account. Please correspond at xxxxxxxxxxxxxx@xxxxxxxxxxxxx thanks

Re: account login

JK8 — Wed, 27 Jul 2022 06:24:06 GMT

@qwheels10

Contact an agent.

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

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Re: account login

BKNS27 — Wed, 27 Jul 2022 08:01:02 GMT

@qwheels10

Sorry you will need to contact a CS_Agent tomorrow between 6:00am to 10:00pm EST to help you change your email address in your account.

Only the CS_AGENT can help you change the email address on your account.