topic I paid for data. I cannot use data. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851264#M575611 <P>My talk and text works and my data has always worked and now it just doesnt. I tried restarting the phone, all that stuff. And the fact that there is NO CUSTOMER SERVICE and only a chatbot and then us supposed to talk amongst ourselves is sickening.</P><P>&nbsp;</P><P>Im fuqn done with this crappy service at the end of this month.</P> Tue, 26 Jul 2022 14:48:29 GMT stolhanske 2022-07-26T14:48:29Z I paid for data. I cannot use data. https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851264#M575611 <P>My talk and text works and my data has always worked and now it just doesnt. I tried restarting the phone, all that stuff. And the fact that there is NO CUSTOMER SERVICE and only a chatbot and then us supposed to talk amongst ourselves is sickening.</P><P>&nbsp;</P><P>Im fuqn done with this crappy service at the end of this month.</P> Tue, 26 Jul 2022 14:48:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851264#M575611 stolhanske 2022-07-26T14:48:29Z Re: I paid for data. I cannot use data. https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851275#M575621 <P>Is cellular data turned ON in your device's settings? iPhone: Settings &gt; Cellular &gt; Cellular Data switch to ON</P> Tue, 26 Jul 2022 15:01:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851275#M575621 GIE 2022-07-26T15:01:31Z Re: I paid for data. I cannot use data. https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851280#M575626 <P>You can request to submit a ticket and you'll get an answer from a real person. It's not instant, so you have to wait for a reply but at least its not a bot.</P> Tue, 26 Jul 2022 15:06:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851280#M575626 Jerome01 2022-07-26T15:06:56Z Re: I paid for data. I cannot use data. https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851312#M575650 <P>You didn't happen to accidentally turn your data off?</P> Tue, 26 Jul 2022 16:04:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851312#M575650 imcndn 2022-07-26T16:04:40Z Re: I paid for data. I cannot use data. https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851317#M575654 <P>Did you login to your account and click on the little circle in the lower right to refresh the counters? Does plan data show as all red?</P><P>If you have your 4 digit account pin (which you can reset in the account) you can also check your remaining data dialing 611.</P><P>Or maybe your phone got some kind of update and the settings somehow changed. iOS or Android?</P> Tue, 26 Jul 2022 16:18:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851317#M575654 dust2dust 2022-07-26T16:18:07Z Re: I paid for data. I cannot use data. https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851339#M575672 <P>Did you check available data on self-serving account? Maybe you used all data already. Maybe DATA is off on your phone.</P><P>PM provides support by email only. Customer helping customers works just fine.</P> Tue, 26 Jul 2022 16:39:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-paid-for-data-I-cannot-use-data/m-p/851339#M575672 Meow 2022-07-26T16:39:10Z