topic Re: Help I cannot receive any phone calls in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851190#M575554 <P>By any chance, are you on one of the old data-only plans?</P> Tue, 26 Jul 2022 11:13:58 GMT computergeek541 2022-07-26T11:13:58Z Help I cannot receive any phone calls https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851189#M575553 <P>When called it says I'm not set up to receive phone calls. And if I go into supplementary services this is the error I get.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20220726-035007_Call settings.jpg" style="width: 1080px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/66413i1FD515DD3846C925/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20220726-035007_Call settings.jpg" alt="Screenshot_20220726-035007_Call settings.jpg" /></span></P><P> </P> Tue, 26 Jul 2022 10:51:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851189#M575553 Deeschmizz 2022-07-26T10:51:41Z Re: Help I cannot receive any phone calls https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851190#M575554 <P>By any chance, are you on one of the old data-only plans?</P> Tue, 26 Jul 2022 11:13:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851190#M575554 computergeek541 2022-07-26T11:13:58Z Re: Help I cannot receive any phone calls https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851191#M575555 <P>My only suggestion would be to turn your phone completely off, wait about a minute and turn it back on.&nbsp;<BR />good luck!</P> Tue, 26 Jul 2022 11:27:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851191#M575555 LindaBird 2022-07-26T11:27:38Z Re: Help I cannot receive any phone calls https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851219#M575577 <P><EM>no</EM></P> Tue, 26 Jul 2022 13:16:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851219#M575577 Deeschmizz 2022-07-26T13:16:18Z Re: Help I cannot receive any phone calls https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851220#M575578 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/127865">@Deeschmizz</a>&nbsp; &nbsp;But you can make outgoing calls?</P><P>&nbsp;</P><P>Which plan are you on now?</P><P>&nbsp;</P><P>did you login to My Account and it shows account Active?</P><P>&nbsp;</P> Tue, 26 Jul 2022 13:19:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851220#M575578 softech 2022-07-26T13:19:27Z Re: Help I cannot receive any phone calls https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851564#M575864 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/127865">@Deeschmizz</a>&nbsp;</P><P>do rebooting device or factory reset, but you need to back up first.</P> Tue, 26 Jul 2022 23:08:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Help-I-cannot-receive-any-phone-calls/m-p/851564#M575864 Timer 2022-07-26T23:08:42Z