topic Re: account number in Get Support

account number

billpreston2469 — Mon, 25 Jul 2022 15:59:48 GMT

How do i find my account number

Re: account number

RossN — Mon, 25 Jul 2022 16:02:14 GMT

@billpreston2469 Hi you sign into your self-serve account and you will find it in there It is under profile

Re: account number

Yummy — Mon, 25 Jul 2022 17:05:26 GMT

Why would you need it? Nobody ever asked me for it...

Re: account number

computergeek541 — Tue, 26 Jul 2022 06:06:22 GMT

@Yummy wrote:
Sign in to your account, go to Profile and on right-hand side is. SIM number is there, too.
Why would you need it? Nobody ever asked me for it...

The usual reason is to port out to another carrier. Another slightly less likely possibility would be becuase the customer can't get in the Self Serve account and a CSA is asking for the account number for account verification reasons.