topic Re: activate sim card in Get Support

activate sim card

Bailey-Boo — Sun, 24 Jul 2022 16:09:58 GMT

I tried to activate a sim card, during the payment process it said, "We're unable to process your payment". I tried 2 different credit cards and it's still the same message. I tried multiple times, and verified I put in the correct info. Help please!

Re: activate sim card

iliketotalk — Sun, 24 Jul 2022 16:13:39 GMT

@Bailey-Boo First check to see if your cc was charged if not try starting over with a different browser in ingognito mode try using a different device computer or laptop

Re: activate sim card

Meow — Sun, 24 Jul 2022 16:36:50 GMT

Do not too many time with different CC as you might trigger fraud lock.

If you are confident CC is valid, reboot your computer, use different browser, clear cache and/or PM cookies and start from beginning.

Enter CC details exactly as they are on statement. Do not enter apartment# and no space in postal code. If it does not work very first time, contact agent to help you out.

- Send a private message to the CSA - agent by clicking Here