topic Re: 4g add ons in Get Support

4g add ons

leyu01 — Sun, 24 Jul 2022 02:37:40 GMT

If I am on a 4g plan and will take an add on will it still be 4g?

Re: 4g add ons

MrSpock — Sun, 24 Jul 2022 02:42:35 GMT

@leyu01 yes it will. if you have any bonus data now that will become 4g also 😀

Re: 4g add ons

hTideGnow — Sun, 24 Jul 2022 02:45:41 GMT

HI @leyu01 All add-ons and rewards will stay with your plan change

the only exception to this is the activation bonus, like those 2GBBonus when you activate. If you don't have any activation bonus like that , you don't have to worry about it.

Please remember the speed change could take as many as 48 hours for the new speed to kick in

Re: 4g add ons

Halos — Sun, 24 Jul 2022 02:47:47 GMT

Yes, it will

Re: 4g add ons

Korth — Sun, 24 Jul 2022 04:37:23 GMT

"4. Data Add-Ons to supplement a Data Plan will be provisioned at the data speed selected in your plan. If you have a Talk and/or Text Plan only with no data, the Data Add-Ons available to you will be defaulted to 4G LTE speed. US Roaming speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, our partner’s applicable network management, the base plan you have purchased and other factors."