topic SMS messages in Get Support

SMS messages

Retlaw58 — Sat, 23 Jul 2022 22:23:26 GMT

If I do not have service, how long will the text be held and delivered until I do have service?

Re: SMS messages

softech — Sat, 23 Jul 2022 19:21:48 GMT

@Retlaw58 Telus server will hold it for 5 days

https://www.telus.com/en/support/article/3-easy-steps-to-fix-your-text-message-issues

The TELUS network will store and attempt to deliver the text messages to the phone for up to 5 days. If the messages are not delivered after 5 days they will be permanently deleted from the network.

Re: SMS messages

Korth — Sat, 23 Jul 2022 23:38:06 GMT

There's also a limit to how many messages can be stored before they're overwritten.

I don't know the limit for plaintext SMS messages. I haven't tested the limits but I know (an unknown number of) texts go missing when I my phone gets flooded with many incoming messages the moment it gets signal and returns to the service area.

I have tested the MMS limits. The network will only store the ten most recent MMS photos/attachments. Sometimes less, if they have unusually large file sizes.