topic Re: Accessing Account in Get Support

Accessing Account

sthompson12 — Sat, 23 Jul 2022 00:16:10 GMT

Hi, I need to access my account but I cannot access the email it is registered to. How can I do this?

BKNS27 — Sat, 23 Jul 2022 00:29:38 GMT

Just have the 2FA sent to your phone to access your account then contact a CS_Agent to change your email address.

esjliv — Sat, 23 Jul 2022 00:34:33 GMT

@sthompson12 wrote:
Hi, I need to access my account but I cannot access the email it is registered to. How can I do this?

@sthompson12 you can still access your account if it is Active with an email and password that you know it is signed up for.

To change the email to your Self Serve you need a CSA agent to do this.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here: