topic Re: Confusion about Subscribed Data Plan - Whether its for 3G or 4G or both in Get Support

Confusion about Subscribed Data Plan - Whether its for 3G or 4G or both

aaleem — Tue, 04 Jan 2022 19:38:17 GMT

I am subscribed to the following package plan (90 days plan)

This plan includes: -

- 3 Choices
- 6GB Data
- Unlimited Canada-wide Talk
- Unlimited International Text

$135 per 90 Days

Question : 6 GB data - Is it for 3G or 4G or both types of data usage , since the plan does not describe it and when I subscribed to this package plan back in June 2017 ,there was no option/segregation of 3G or 4 G data choice

Re: Confusion about Subscribed Data Plan - Whether its for 3G or 4G or both

will13am — Sat, 16 Sep 2017 12:35:59 GMT

This is the full LTE speed plan. The 3G plan deals all come with province wide calling, not Canada wide calling. You could download a speed test app and do a test.

https://productioncommunity.publicmobile.ca/t5/Announcements/Extended-We-ve-Expanded-Our-Offerings-Introducing-3G-Speed-BONUS/m-p/169161

Re: Confusion about Subscribed Data Plan - Whether its for 3G or 4G or both

mimmo — Sat, 16 Sep 2017 13:19:23 GMT

Any plans purchased before the 3g options were introduced are LTE.

Also 3g plans will specifically mention 3g in the plan description you posted.

Re: Confusion about Subscribed Data Plan - Whether its for 3G or 4G or both

srlawren — Sat, 16 Sep 2017 23:46:22 GMT

For reference for anyone that's unsure of what data speed they have, here's how you can tell by looking in your self-serve account.

Re: Confusion about Subscribed Data Plan - Whether its for 3G or 4G or both

PostPunk — Wed, 04 Apr 2018 18:14:29 GMT

I am having the same issue. If I am to understand the previous post is the picture below the EXACT SAME PLAN except with an additional 6 GB at 3G and almosst $40 cheaper? How do they tell what is 4G and what is 3G? Or is it 12GB at 4G on the current plan and 18 gb at 3G on the new plan?

Re: Confusion about Subscribed Data Plan - Whether its for 3G or 4G or both

srlawren — Wed, 04 Apr 2018 18:25:03 GMT

@PostPunk the plan on the left is 12GB total, all in full speed; the plan on the right is 18GB total, all in "3G" speed (capped to 3Mbps). Edit: there are no mixed-speed plans where some amount is capped and some is not. It's all one or the other.